A Walmart customer trying to return a book said she was upset after she felt she had to reveal her breast cancer scar in order to prove her identity. Walmart has since apologized for the incident.
The woman, who was not identified by KCTV, told the station she was merely trying to return a book to a Walmart store in Kansas City, Mo. The problem began when she told employees she didn't have a receipt and store employees asked to see I.D.
Chemotherapy had changed her hair color and length, she said, but not her facial features. Still, the employees reportedly refused to believe it was really her.
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